SHIPPING POLICY
CHOITEK SHIPPING AND DELIVERY POLICIES
We ship items out as soon as possible, but this will not always be the same day as your order. In general, please allow up to one week for processing time, not including holidays. If we anticipate a longer lead time, it will be noted in the item description. If for any reason we cannot ship your item after you have placed your order, you will be refunded via your original payment method. You should receive an email confirming your order shortly after you've placed it. If you don't receive that email, please check your spam folder and see if you can locate it. This is especially important because, if you haven't received the order confirmation email, you also won't receive the email with your shipment notification and tracking information. If you are offered insurance, but do not accept it, Choitek cannot be held responsible for damaged, lost, or stolen packages.
INTERNATIONAL SHIPMENT
Choitek can ship internationally with a few exceptions. Please note that you, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods. We do not collect this beforehand, and can't give you an estimate of the cost, because it varies widely around the world. Please do your research so you're ready to get your package cleared through customs, and have an idea of what the additional cost will be.
SIGNATURE REQUIREMENT
All items with a value of more than $100 are shipped signature required if possible; please plan accordingly. We will be happy to remove the signature requirement on request; please contact us [email protected] and be sure to include your order number. Please note that, in this case, you will be accepting responsibility if anything were to happen to the package.
We ship items out as soon as possible, but this will not always be the same day as your order. In general, please allow up to one week for processing time, not including holidays. If we anticipate a longer lead time, it will be noted in the item description. If for any reason we cannot ship your item after you have placed your order, you will be refunded via your original payment method. You should receive an email confirming your order shortly after you've placed it. If you don't receive that email, please check your spam folder and see if you can locate it. This is especially important because, if you haven't received the order confirmation email, you also won't receive the email with your shipment notification and tracking information. If you are offered insurance, but do not accept it, Choitek cannot be held responsible for damaged, lost, or stolen packages.
INTERNATIONAL SHIPMENT
Choitek can ship internationally with a few exceptions. Please note that you, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods. We do not collect this beforehand, and can't give you an estimate of the cost, because it varies widely around the world. Please do your research so you're ready to get your package cleared through customs, and have an idea of what the additional cost will be.
SIGNATURE REQUIREMENT
All items with a value of more than $100 are shipped signature required if possible; please plan accordingly. We will be happy to remove the signature requirement on request; please contact us [email protected] and be sure to include your order number. Please note that, in this case, you will be accepting responsibility if anything were to happen to the package.
